Delete My Account

Deleting your Memodock account is permanent and cannot be undone. This page explains how to delete your account based on your subscription status.

For Free Users

If you're on a free plan, you can delete your account directly from your profile settings. Go to Settings > Profile and click the "Delete Account" button at the bottom of the page.

For Users with Active Subscriptions

If you have an active subscription, you'll need to cancel the auto-renewal before deleting your account. Go to Settings > Subscription to manage your subscription and cancel auto-renewal. Once your subscription is canceled, go to Settings > Profile to delete your account.

What Gets Deleted

When you delete your account, your account, decks, flashcards, sources and study progress are erased immediately; copies in our backups are overwritten within 30 days. For more details, see the data retention section of our Privacy Policy.

Need Help?

If you have any questions or need assistance, please contact us at support@memodock.app